Refund policy

Our guarantee

You can request a full refund within 14 days of purchase, for any reason. You do not need to justify your request.

How to ask for a refund

Use the contact page to reach us.

Write from the email address you used at checkout, or include it in your message, so we can find your order. You do not need to send your name, birth date or card details.

What happens next

The refund is issued through Stripe to the payment method you used. Banks usually show it within 5 to 10 business days. Online access to the report ends once the refund is processed.